Visitor Information

 

Phone Numbers

 

 

Patients Calls/Patient Information and Main Lobby: 973-429-6600

 

Main Hospital Number: 973-429-6000

 

Visiting Hours & Regulations

All visitors must enter at the Main Entrance on Bay Avenue

 and obtain an appropriate Visitor’s Pass.

Medical and Surgical Areas

Hours are 8:00 a.m. to 8:00 p.m. for:

  • 2C (Telemetry Unit)
  • 4th Floor Nursing Units (East and West)
  • 5th Floor Nursing Units (East and West)
  • 6th Floor Transitional Care Unit

Children are permitted to visit if accompanied by an adult.

Obstetrics

Hours are 8:00 a.m. to 8:00 p.m.

  • Two (2) visitors per patient are permitted at any one time.
  • Siblings (and other children) of all ages are welcome if accompanied by an adult.

Also, each mother is permitted to choose one (1) adult who can stay overnight.  A wristband will be placed on the designated guest and only “banded” guests will be permitted to remain in the hospital overnight.  (Please note:  This option may not be available on rare occasions due to a very high census.)

CICU (Cardiac Intensive Care Unit), MICU (Medical Intensive Care Unit) & SICU (Surgical Intensive Care Unit)

Visiting is permitted 8:00 a.m. to 8:00 p.m., seven days a week. 

  • All visitors must check in at the nurses’ station prior to entering the patient’s room.
  • Immediate family only, please. Alternate accommodations can be made upon request.
  • Children under 12 are not permitted in the CICU, MICU and SICU.
  • For the well-being of our patients, balloons and flowers are not permitted.
  • No more than two (2) visitors at a time. Visitors must adhere to ICU staff requests if asked to leave and can wait in the family waiting room until they are permitted to return.

After Hours Visiting

Under certain conditions, after hours visiting (later than 8:00 p.m.) may be permitted.  After 8:00 p.m., authorized visitors can enter HackensackUMC Mountainside only at the First Floor Emergency Department entrance. As directed by signage, after hours visitors must use the Red Security Phone in the corridor to communicate with the Security Desk. Visitors with authorization will receive clearance and be granted access to designated areas.

Behavioral Health

Visitors age 18 and over are welcome.  Visiting hours are:

  • Monday, Wednesday and Friday, 7:00 p.m. to 8:00 p.m.
  • Tuesday and Thursday, 6:30 p.m. to 8:00 p.m.
  • Saturday and Sunday, 2:00 p.m. to 4:00 p.m. and  6:30 p.m. to 8:00 p.m.

Children are Welcome with Some Exceptions

Children of any age are permitted to visit hospital patients when accompanied by an adult, except in critical care units (CICU, MICU and SICU) where the minimum age is 12 and in Behavioral Health Services where visitors must be at least 18.

 

Patients Can Restrict Visitors

Patients can choose who is allowed to visit during their hospital stay.  To do so, a patient must opt-out of inclusion in the hospital’s Facility Directory and complete an Approved Visitors List.

These lists are given to the Information and Security Desks.  When a visitor whose name appears on an approved list arrives, a staff member or volunteer will require photo identification and call the patient’s extension to verify the visitor’s status.  

 

Thank you for your cooperation. Please call with 973-429-6600

 if further information is needed.

 
AWARDS & ACCOLADES
accreditations

 
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